Privacy Policy
CourseWave.com, the wholly owned online platform of American Book Company, Inc. is committed to protecting the privacy of our customer's personal information. In accordance with the Family Education Rights and Privacy Act (FERPA) and the Children's Online Privacy Protection Act (COPPA), all personal information submitted by student and teacher customers for use on the American Book Company, Inc. website is for educational purposes only and not retained by American Book Company, Inc. beyond the time necessary to provide services. American Book Company will not trade, sell, or share any personal contact information entered on our site with any outside organization, except where necessary for them to perform a technology support function for us. This applies with respect to the information that we collect from the company web site, located at www.coursewave.com .
American Book Company, Inc. relies on the Institution’s consent in lieu of a parent in collecting verifiable consent of students under the age of 13.
Approved amendments to this statement will be delivered to subscribers via email prior to being posted at this URL and will become effective once posted. The absence of written disagreements from subscribers about these intended changes and their continued use of this site following the notice of any amendment, modification or change shall constitute acceptance thereof.
I. INFORMATION COLLECTED
We collect non-personally identifiable information about you by tracking your activities through your IP address, computer settings, or most-recently visited URL. We do not collect any personally identifiable information (PII) except that which is voluntarily submitted. The types of information that may be requested include first and last name, email address (optional), and student identification number (optional). This personal information is collected in one of three ways - either by direct student or teacher entry into the CourseWave account page, or by bulk upload of information by an individual school or school district. All Personally Identifiable Information is owned by the customers.
II. USE OF INFORMATION
We will only use information for the purpose for which such information was provided. This personal information is used solely for the recording and tracking of student results on assessment items within the CourseWave website and can be accessed only by the individual student and teachers or administrators at the school or district level. Your information may also be used to contact you when necessary for site functionality, such as assigning resources, notifying students of assessment results, and password reset functions. Users may opt-out of receiving future mailings from us by following the instructions set forth in the opt-out section below.
Non-personal demographic and profile data is used to tailor your experience at our site, showing you content we think educational professionals might be interested in.
Data is retained only for education purposes and for as long as you have an active account with us. The customer may at any time ask that their account and related data be deleted. We will delete this data within 30 days of such requests.
- Analytics on student responses to identify problems with test content, such as unclear questions or answers so test content can be improved.
- Training AI models for automatic grading of answers for questions with variable answers i.e. short-answer questions.
III. USE OF IP ADDRESSES
We use your IP Address to help diagnose problems with our server and to administer our website.
IV. USE OF COOKIES
When you view our website, we might store some information on your computer. This information will be in the form of a "cookie" or similar file. Cookies are small pieces of information stored on your hard drive, not on our site. Cookies do not spy on you or otherwise invade your privacy, and they cannot invade your hard drive or steal information. Rather, they help you navigate our website as easily as possible. We use cookies to deliver content specific to your interests and to prevent you from re-entering all of your registration data at each connection.
- Essential cookies: These help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
- Analytics cookies: These help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues.
V. PARENTAL RIGHTS
American Book Company, Inc. requires only the collection of the first and last name of each student for participation in online assessment activities. The only other personal information requested by American Book Company, Inc. is the student ID Number and Email; this information is optional and site usage is fully functional without this information. Schools or districts may require this information for tracking purposes. The parent/guardian of each child is capable of reviewing their child's personal information with the use of the student's username and password. Teachers can make corrections and changes to their students’ names, ID numbers, and email addresses within CourseWave.
Parents/Guardians may request to review, delete, or refuse collection of their child's personal information directly with the school or school district. The schools will be responsible for communicating deletion requests to American Book Company, Inc.
VI. USE OF GOOGLE & MICROSOFT APIS
You may log in to CourseWave.com using another service such as your Google or Microsoft Account. If you do, we use that service to verify your identity and we store your OAuth token for the purpose of logging you in via the "Sign In with Google" or "Sign In with Microsoft" buttons. This information is stored and transmitted always via an encrypted channel.
VII. SECURITY
Our site has industry-standard security measures in place to protect the loss, misuse, and alteration of the information under our control. While there is no such thing as "perfect security" on the Internet, we will take all reasonable steps to ensure the safety of your personal information.
CourseWave servers are cloud hosted-on AWS infrastructure. This allows Amazon to maintain the security updates of their platforms and services which are used by CourseWave along with other AWS customers. CourseWave servers receive automated weekly security updates and can receive faster updates in cases of critical vulnerabilities when they are detected and updated by Amazon’s infrastructure teams.
CourseWave’s web, content, and database servers are protected behind both AWS’s firewalls and Cloudflare’s industry-leading WAF, proxy, and security services. Cloudflare monitors traffic going to CourseWave servers and provides detection, mitigation, alerting, and blocking for traffic that is identified as a threat.
CourseWave’s code is scanned weekly for vulnerabilities and reports are provided to the development team for patching and updating. Once applied, these updates are deployed through an automated deployment process which allows us to quickly respond to code, package, and dependency vulnerabilities in code.
VIII. OTHER WEBSITES; LINKS
CourseWave.com, in some states where educational standards require audio or video questions in assessments, will have embedded audio or video files created by ABC and hosted at external sites. These embedded files may contain links to our material at those external sites. American Book Company, Inc. is not responsible for the privacy practices or the content of such sites.
IX. CORRECT; UPDATE
American Book Company, Inc. allows teacher users the option to change or modify information previously provided, such as names, email addresses, and student ID numbers. Additional changes may be made through the following methods:
- E-mail the information to [email protected]
- Call 1-888-264-5877
X. CHOICE; OPT-OUT
Educators may receive occasional marketing messages from American Book Company, Inc. You may opt-out of receiving marketing communications from us by the following means:
- Send an e-mail to [email protected]
- Call 1-888-264-5877
- Follow the unsubscribe link at the bottom of the email.
You will still receive transactional emails such as receipts, and messages related to the access and use of CourseWave.com.
XI. SUCCESSION
In the event of the sale of the company, successor entities remain bound to the processes and policies defined in this Privacy Policy document.
CONTACTING US:
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact us at [email protected] .
DATA & PRIVACY FAQS
HOW DO YOU STORE STUDENT DATA?
We store student data in an encrypted form and only transmit student data across encrypted channels.
DO YOU SHARE DATA WITH OTHER COMPANIES?
American Book Company, Inc. will not trade, sell, or share any personal contact information entered on our site with any outside organization, except where necessary for the development and administration of the website.
IS MY DATA SECURE? DOES IT MEET MY DISTRICT/STATE SECURITY GUIDELINES?
American Book Company, Inc. is committed to protecting the privacy of our customer's personal information. Security compliance requirements can differ by state, county, and district. Please feel free to contact us at [email protected] with any specific security questions you may have.